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Did you receive your order and it's not quite what you expected? That's unfortunate, but it can happen.

Do you wish to return the article? Please send an email to hello@dimpel.be with the following information:

  • Order number
  • Name + Address
  • Reason for return

The costs to return the order are at your own expense. For returns within Belgium you can request a return label via hello@dimpel.be. The cost is 7 € and will be deducted from the refund. Returning orders is at your own risk. We only take back products in the original, unopened packaging. Without damage to the product or labels.